Commercial Insurance - Testimonials
"Your commitment to my company and me is laudable. It is impressive that you are not just telling me to beef up safety for my sake, but you guys demonstrate your commitment as well. I know customer service. I breathe it, live it, preach it, hire for it, reward for it and base my business model on it. I also can recognize it. I am sure that I could buy my insurance and bonding from anyone and could push hard to get very competitive rates, but with you I also get an "off balance sheet" asset. You are my advisors that look out for my best interest. I am very proud to tell people when they ask who I use and why I use them.
I haven't said it enough over the years, but THANK YOU and I mean it."
James Miller, Salem Glass Company
"I want to let you know that it has been a true pleasure to deal with your company. It has been a true pleasure to deal with each one of your staff; they have been prompt and responsive to our needs. We are a terribly demanding company, driven by our customers, and we are pushed to our limit on how fast, how inexpensive, etc.
Your company has stepped up to the plate and has made us a better electrical contractor. Each time I have dealt with someone from your company, they have been professional, courteous, and knowledgeable. Another great aspect has been that we have not had to provide a learning curve. It is as if you have handled our account for many years. I hope that you will be handling our account for many years.
Please extend our thanks to your entire employees that handle our account."
Frank Kelly, Sonet Electrical Systems, Inc.
Jim Ayotte, of Northeastern Retail Lumber Association, wrote to Hope Aldrich President of Eastern Insurance, praising Lisa Girvin, commercial claims department, for "doing her job well" in obtaining a total loss figure above that initially offered on a limited edition automobile. Lisa did extensive research to provide the true replacement value.
