Personal Insurance - Auto
Eastern Insurance is one of the largest independent agencies in New England offering private passenger automobile insurance in Massachusetts.
At our locations throughout the region, we offer:
- 24-hour claims reporting service
- 24 hour customer service through CSR 24
- Walk-in customer service hours Monday through Friday 8:30 a.m. - 5:00 p.m.
- Free registry runner service at all locations
- On-site registry service at select locations
- Loan assistance available through Eastern Bank
We represent many reputable, local and national personal lines insurance companies in order to offer you the best service and value for your needs. To receive a free, no-obligation quote on your auto insurance, simply fill out the request-a-quote form and an agent will contact you within 24 hours of the next business day.
If you're already an Eastern Insurance customer and have a question about your bill, click here for more information.
Auto Discounts
In Massachusetts, discounts are set by the state's Division of Insurance. Prior to 2006, some carriers provided additional discounts that were related to driving steps or if you purchased both your auto and homeowners insurance from them. There have been significant changes to the Safe Driver Insurance Plan, so please contact us with any questions you may have. Click here for a list of the state-regulated discounts for Massachusetts drivers.
In many other states, discounts are determined by the individual insurance carrier. Although the discount amounts vary slightly, the types of discounts offered are similar to Massachusetts (for example, discounts for air bags, safety seatbelts, alarms, etc.).

